Terms and conditions

By using the information, tools, features and functionality located in the D.O.K Educational Consultants LLC  site, you have agreed to be bound by this agreement, whether you are a visitor  ( which means you simply browse the site) or as a “member”( which means that you have registered with D.O.K Educational Consultants LLC). The term ‘you’ or ‘user’ refers to a visitor or a member.  If you wish to make use of this service, you must read this agreement and indicate your acceptance during the registration process.

Refund Policy

No refunds are available on Trial Licenses as these are free trials

For purchased licenses you are entitled to a 30 day full refund should you decide to return your license before activation.  A refund is only available if the program has not been activated. The software has a free Demo version, to test system compatibility that does not expire. We encourage you to thoroughly preview the program using the demo software and trial period prior to using your purchased activation code. Once a license is activated, a refund is no longer available. All activations and attempts to activate are recorded and time stamped on the licensing servers.

Due to the nature of setting up websites, support services, or custom software programming, we cannot offer refunds for these services after they have been delivered. You may however cancel any future or outstanding work orders that have not yet been delivered by calling us at (404)-458 – 1741 and leaving your name, email and services you wish to cancel, or by emailing with your name, and services you wish to cancel. A cancellation reason is not necessary, as we have a no obligation policy before the product is delivered. For websites, support services, or custom programming work, once delivered, there are no refunds available.

PURCHASED by Non- Recurring Payments (Single or One Time Payment)

If your payment was made through the website, or your payment was made directly to DOK Consultants LL, then you are entitled to a full refund within the first 30 days if the license has not been activated. Please install the software and use it in DEMO mode before activating to ensure PC compatibility. If you do experience technical issues, we will have a technician assist you either over the phone or through remote connection. If the license has been activated, a refund can only occur if the technician determines the problem is not able to be fixed. This must still be requested within the first 30 days. No refunds will be given after 30 days from time to purchase regardless of situation.

Contact

621 Jasmine Parkway
Alpharetta, GA 30022
404.458.1741
dokconsultants@gmail.com